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Wells, Brenda P., Test Item Bank (For Dorfman, Mark S., Introduction
to Risk Management and Insurance, 7ed.); Prentice Hall.
Wells,. Brenda P., Test Item Bank (for Dorfman, Mark S., Introduction
to Risk Management and Insurance, 6ed); Prentice Hall
Browne, Mark, and Brenda P. Wells, 1999, "Claims Adjudication in the
Personal Automobile Insurance Residual Market." Journal of Risk and
Insurance, 66:275-90
Stafford, Marla Royne, Victor Prybutok, Brenda P. Wells, and Leon Kappelman,
1999, "Assessing the Fit and Stability of Three Alternative Measures of
Service Quality." Journal of Applied Business Research, 15:13-30.
Stafford, Marla Royne, Tom Stafford, and Brenda P. Wells, 1998,
"Determinants of Service Quality and Satisfaction in the Auto Casualty
Claims Process," Journal of Services Marketing, 12:426-440.
Wells, Brenda P., and Marla Royne Stafford, 1997, "Insurance Education
Efforts and Insurer Service Quality." Journal of Insurance
Regulation, 15:540-547.
Stafford, Marla Royne, and Brenda P. Wells, 1996, " The Effect of
Demographic Variables on Perceived Claims Service Quality," Journal of
Insurance Issues, 19:163-182.
Wells, Brenda P., and Marla Royne Stafford,
1995, "Service Quality in the Insurance Industry: Consumer Perceptions
versus Regulatory Perceptions," Journal of Insurance Regulation,
13:462-477Wells, Brenda P., Larry A. Cox and Kenneth M. Gaver, 1995, "Free Cash Flow in the Life
Insurance
Industry," Journal of Risk and Insurance, 62:50-66.
Cole, C. Steven, Michael J. McNamara and Brenda P. Wells, 1995, "Demutualizations and
Free Cash
Flow," Journal of Insurance Issues, 18(1): 37-56.
Wells, Brenda P., 1994, "Changes in the Underwriting Cycle: A Free Cash Flow
Explanation," CPCU
Journal, 47:243-252
Leverett, E.J., and Brenda F. Powell, 1989, "Computer Systems on the Brink of Destruction,"
Risk Management, Vol. 36, No. 11, pp. 22+.
Papers in Process
Wells, Brenda P., Larry A. Cox, and Kenneth M. Gaver. "Life Insurers,
Junk Bonds and Guaranteed Investment Contracts." Journal of Risk and
Insurance (2001) Status: revise and resubmit editorial decision; revisions
are in-process.
Wells, Brenda P., and John Thornton, 2000, "An Analysis of Differences
in Liability Settlements: Judge-and-Jury Verdicts Versus Judge-Only
Verdicts." Under revision for submission to an academic,
blind-referred journal
Adelman, Saul W., Mark S. Dorfman, and Brenda P. Wells, 2001, "A
Grading System for Evaluating Internet Life Insurance Calculators."
Working paper in progress, expect to submit to a referred journal in 2002.
Wells, Brenda P., Larry A. Cox, and Kenneth M.
Gaver, 1995, "Life Insurers, Junk Bonds
and
Guaranteed Investment Contracts." Received a second revise and resubmit from Journal of
Financial Economics. Paper is under revision for resubmission.
Stafford, Marla Royne, and Brenda P. Wells, 1996, "The Relationship Between Insurance
Education
and Claims Service Quality: An Empirical Investigation." Revising for submission to an academic
journal.
Wells, Brenda P., and Marla Royne Stafford, 1995, "The Effect of Demographic Variables on
Claims
Service Quality." Under second review at the Journal of Insurance Issues.
Wells, Brenda P., 1996, "Everything's Bigger in Texas (Including the Bad Faith Judgments)."
Working paper in progress.
Browne, Mark, and Brenda P. Wells, 1995, "Joint Underwriting Associations Versus
Assigned Risk Pools." Working paper in progress; will be presented at the 1996 American Risk
and Insurance Association's Annual Meeting.
Stafford, Marla, Leon Kappelman, Victor Prybutok, and Brenda P. Wells, 1996, "Untitled"
(an analysis of the statistical reliability of the SERVQUAL and SERVPERF tools). Working
paper in progress.
Presentations at Professional Meetings
- Wells, Brenda P., and John Thornton. "An Analysis of
Differences in Liability Settlements: Judge-and-Jury Verdicts
Versus Judge-Only Verdicts." Southern Risk and Insurance
Association Convention: Orlando, FL, 1999 (Referred)
- Wells, Brenda P., and John Thornton. "An Analysis of
Differences in Liability Settlements: Judge-and-Jury Verdicts
Versus Judge-Only Verdicts." American Risk and Insurance
Association Convention: Boston, MA, 1998 (Referred)
- Browne, Mark and Brenda P. Wells. "Joint Underwriting
Associations V. Assigned Risk Pools: A Comparison of Automobile
Residual Market Facilities." American Risk and Insurance
Association Convention: Philadelphia, Pennsylvania, 1996.
(Referred)
- Wells, Brenda P., and Marla Royne Stafford, "Service Quality in the Insurance Industry:
Consumer Perceptions versus Regulatory Perceptions," American Risk and Insurance Association
Convention, Seattle, Washington, 1995. (Refereed).
- Cole, C. Steven, Michael J. McNamara, and Brenda P. Wells, "Demutualizations and Free
Cash Flow," Southern Risk and Insurance Association Convention, Point Clear, Alabama, 1994.
(Refereed)
- Wells, Brenda P., Kenneth M. Gaver, and Larry A. Cox, "Life Insurers, Junk Bonds, and
Guaranteed Investment Contracts," American Risk and Insurance Association Convention,
Toronto, Canada, 1994.
(Refereed)
- Wells, Brenda P., Kenneth M. Gaver, and Larry A. Cox, "On Life Insurers, Junk Bonds, and
Investment-Oriented Products," Western Risk and Insurance Association Convention, Honolulu,
Hawaii, 1994. (Refereed)
- Wells, Brenda P., Larry A. Cox, and Kenneth M. Gaver, "Free Cash Flow in the Life
Insurance Industry," American Risk and Insurance Association Convention, San Francisco, CA,
1993. (Refereed)
- Powell, Brenda F., and Larry A. Cox, "Undistributed Cash Flow in the Life Insurance
Industry: An
Empirical Test of Jensen's Free Cash Flow Hypothesis," Southern Risk and Insurance Association
Convention, St. Petersburg, FL, 1992. (Refereed)
- Powell, Brenda F., and Larry A. Cox, "High Risk Asset Holdings in the United States Life
Insurance
Industry," American Risk and Insurance Association Convention, Washington, D.C., 1992.
(Refereed)
- Powell, Brenda F., and Larry A. Cox, "Life Insurer Mortgage Investments," Southern Risk
and Insurance
Association Convention, Williamsburg, VA, 1991. (Refereed)
- Powell, Brenda F., and Larry A. Cox, "Agency Theory, Junk Bonds, and Life Insurers,"
American Risk
and Insurance Association Convention, San Diego, CA, 1991. (Refereed)
- Powell, Brenda F., and Larry A. Cox, "Life Insurers and Junk," Southern Risk and Insurance
Association
Convention, Amelia Island, FL, 1990. (Refereed)
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Works Cited by Others
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Cole, C. Steven, Michael J. McNamara and Brenda
P. Wells. "Demutualizations and Free Cash Flow." Journal of
Insurance Issues 18 no.1: 37-56. Cited by Cagle, Julie A.B.,
Robert L. Lippert and William T. Moore. "Demutualization in the
Property-Liability Insurance Industry." Journal of Insurance Regulation
14: 343-369.
Wells, Brenda P., Larry A. Cox and Kenneth M.
Gaver, 1995, "Free Cash Flow in the Life Insurance Industry," Journal
of Risk and Insurance, 62:50-66. Cited by Pottier, Steven W., and
David W. Sommer, 1997, "Agency Theory and Life Insurer Ownership
Structure," Journal of Risk and Insurance, 64: 529-543.
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